Highmark Reminder: 2014 AEP Begins Oct. 15th



The 2014 Annual Enrollment Period (AEP) begins Tuesday, Oct. 15. Please keep the following items in mind during this time:

    • Senior Markets will host a webinar to review the new 2014 Medicare Advantage benefits and the new enhancements to the Producer Portal on Thursday, Sept. 26. Please register by Wednesday, Sept. 25. View the invitation.
    • Producers may now fax Medigap enrollments to the secure e-fax at 1-888-663-0258.
        • It is not required to collect payment at the time of completing the application. However, if you do collect a payment, please mail the application and payment together to Highmark Blue Cross Blue Shield, P.O. Box 382555, Pittsburgh, PA 15250-8555.
        • If you fax the application, do not mail the original. Please keep the original for 10 years.
    • Freedom Blue PPO, Security Blue HMO, and BlueRx PDP will have a new enrollment form for the 2014 AEP. The forms will not have a carbon copy. Highmark Blue Cross Blue Shield will mail a copy of the application back to the member.
    • Freedom Blue PPO and Security Blue HMO will be combined into one enrollment kit with only one application this year. 
    • Annual Notification of Change (ANOC) and Evidence of Coverage (EOC) will begin to be mailed to members the week of Sept. 16. Your electronic copy will be distributed during that week. Please watch your email for this important information.
        • Note: You cannot begin to discuss 2014 benefits with your clients until Oct. 1 and cannot collect any applications prior to Oct. 15.
    • 2014 Medicare Training and Certification deadline has been extended to Sept. 27, 2013. If you have not already completed your training, be sure to do so prior to the deadline. As a reminder, you must recertify to receive renewal commissions. View the Sept. 12 Agency Alert about the extension.

Plan change forms are available for producer use if a current member wishes to change plans within a product. These forms are shorter and easier to complete than the standard application.