UnitedHealthcare: Medicare Advantage

New Agent Contracting: 2011 - UHC - New Agent Contracting | 2012 - UHC - FMO Agent Guide

Customer Service: 1-888-381-8581

Website: www.unitedhealthproducers.com

UnitedHealthcare News

March 16th, 2012

New AARP Prescription Discount Program

The AARP® Prescription Discount Program provided by Walgreens will no longer be offered as a value-added service unique to AARP® Medicare Supplement insurance plan holders as of March 31, 2012. Beginning April 1, 2012, a new prescription discount program – administered by Catalyst Rx – will be available to all AARP® members as a membership benefit.

This new program will enable AARP members to take advantage of exclusive discounts on FDA-approved prescription medications and specialty drugs at more than 55,000 participating retail pharmacies and via mail order.

Current plan holders who used the prescription discount program in the last year will receive a letter in the mail explaining this transition as well as a prescription ID card for the new discount program.

For more information regarding this new program please read: 2012 - UHC - New AARP Rx Discount Program (1)

March 9th, 2012

Updated UHC Agent Guide Now Available

UnitedHealthcare now has available a new, updated Medicare Solutions FMO Agent Guide.  The updated guide features expanded sections on educational and marketing/sales events and activities as well as expected performance standards, including:

  • How to conduct educational and marketing/sales activities
  • Compliance and ethics
  • Complaints and allegations of agent misconduct

This guide is designed to be a one-stop, comprehensive document that outlines UnitedHealthcare’s rules, policies and procedures and provides you with resources on how to conduct business in an efficient, compliant manner.  As agent, you will find there is a lot of useful information in the guide to help you maintain a successful, compliant relationship with UnitedHealthcare. In it, you will find information on certification and training, brand and logo usage, and agent performance standards. Be sure to discard any previous versions of the Agent Guide. The updated guide became effective Feb. 24, 2012.

The updated UnitedHealthcare Medicare Solutions FMO Agent Guide is now available here:

2012 - UHC - FMO Agent Guide (1)

 

March 1st, 2012

New Exclusive Personalized UHC Marketing Materials

UnitedHealthcare has in place a very beneficial program for those agents selling AARP® Medicare Supplements. The Authorized to Offer (A2O) Program recognizes agents who have met and continue to meet all certification standards, demonstrate competency on AARP® Medicare Plans and serve AARP members’ best interests. The A2O Program offers two levels:

  • Level 1 – Agents who have an A2O Level 1 status have access to marketing and enrollment materials for the product(s) they are certified to sell.
  • Level 2 – Agents who have an A2O Level 2 status have access to all Level 1materials as well as exclusive Level 2 marketing materials.

This year A2O Level 2 agents will have access for the first time to personalized promotional materials.  With just few simple steps, you can add your name and contact information to personalize these items:

  • Magnetic Business Cards
  • Magnetic Memo Clips
  • Pens

A new tent card is also available for A2O Level 2 agents. Tent cards can be displayed on your desk, in the reception area of your office, at community meetings (formal marketing/sales events), and other events.

How do you order these exclusive items?  Visit the UnitedHealthcare Producer Portal to access the Agent Tool Kit. You can also read 2012 - UHC - A20 Program Benefits (2) for more information about these exclusive items and details about the A2O program.

February 28th, 2012

UnitedHealthcare Acquires Two Florida Insurers

UnitedHealthcare has agreed to purchase Preferred Care Partners (Preferred Care) and Medica HealthCare Plans (Medica), both of which operate health plans primarily serving consumers in South and Central Florida. The acquisitions will be two separate transactions.

“Preferred Care and Medica each combine a strong record of providing quality, affordable health care coverage to Floridians with solid relationships with physicians and other health care providers,” said Gail Boudreaux, Chief Executive Officer of UnitedHealthcare. “Joining these strengths with UnitedHealthcare’s record of practical health innovation will bring greater health care access and value to Floridians and the health care community that serves them.”

Preferred Care, based in Miami, serves approximately 50,000 Medicare Advantage members in South Florida, Central Florida and the Tampa area. In addition, Preferred Care in 2011 began serving Medicaid beneficiaries through its CareFlorida plan, which has 5,000 members. Medica, based in Coral Cables, serves approximately 35,000 Medicare Advantage members and 7,200 Medicaid beneficiaries in Miami-Dade and Broward counties.

This move is seen to strengthen UnitedHelathcare’s already strong commitment to the Florida market, as well as gaining provider access through relationships currently managed by Preferred Care & Medica.

Full details on this acquisition can be read on today’s edition of Market Watch.

February 9th, 2012

UnitedHealthcare Acquisition of XLHealth Completed

UnitedHealthcare has announced that they have completed their acquisition of XLHealth, which is the parent company of Care Improvement Plus, in a statement today.  The original acquisition agreement was completed in November of 2011.  This deal seems to signal that UnitedHealthcare will look to increase its presence in the Chronic Illness SNP market, a segment that they have deemphasized over the past few years.  It will also potentially strengthen their Dual Eligible SNP delivery system, one of the strengths that Care Improvement Plus has displayed over last 3 years.

The full details on this can be read on the Market Watch website.

There has still been no firm plan given to distribution about the integration of the XLHealth broker distribution with UnitedHealthcare’s existing field force.  If this acquisition is handled as recent others have been — Unison, Americhoice, Physician’s Health Choice — agents will need to be contracted with UnitedHealthcare in order to sell.

As a Field Marketing Office (FMO) for both UnitedHealthcare & Care Improvement Plus, Neishloss & Fleming is positioned to assist our agent regardless of which integration plan is selected.  Agents can view contracting or product information for both carriers on their corresponding product pages.

Select a State

If your state is not blue on the map, UnitedHealthcare does not have currently have plans available in your state.
You can also view non-state specific documents

About UnitedHealthcare

UnitedHealthcare® Medicare Solutions is a portfolio of Medicare products and part of UnitedHealth Group which delivers innovative products and services to over 70 million Americans. As a leader in Medicare-focused health care for over 20 years, the Medicare Solutions from UnitedHealthcare serve one out of every five people eligible for Medicare through a variety of products including Medicare Advantage, Medicare Supplement, and Medicare Part D prescription drug plans.