HealthAmerica: Individual Health

New Agent Contracting: Health America One New Agent Contracting

Broker Service: Central & Western PA: 1-866-613-4976 | Western PA and Ohio: 1-866-643-6358

Customer Service: Pittsburgh: 1-800-735-4404 | Harrisburg: 1-800-788-6445 | Plymouth Meeting: 1-866-522-3886 | Erie: 1-800-255-4281

Website: healthamerica.coventryhealthcare.com

HealthAmerica News

January 23rd, 2012

Bonus Available for Group Dental Sales

Don’t forget about the Neishloss & Fleming Group Dental Cash & Gas promotion for 1st Quarter of 2012!  In an effort to reward agents who are consistently promoting the value of Group Dental programs to their clients, our Health Division team wants to pass out some extra incentives.

Quote any Group Dental (United Concordia, UPMC or Health America) with effective dates of 2/1/12 or 3/1/12 and automatically be entered into our drawing for a $50.00 Gas Card.  All quotes must be produced by February 15, 2012.

Sell any Group Dental (United Concordia, UPMC or Health America) with effective dates of 2/1/12 or 3/1/12 and receive a $5.00 per contract bonus – payable directly to you – for each contract in force effective 2/1/12 or 3/1/12.  All sales must be submitted by February 29, 2012.

The drawing for the Gas Card will be held March 1, 2012.  Bonus payments will be released during the March.

Start Quoting Today with our new 2012 - Group Dental Quote Request Form (14).

January 10th, 2012

HealthAmericaOne Is Expanding PPO Network

Effective January 1, 2012 all HealthAmericaOne members will have access to the Coventry National Network (CNN) providers as participating in network providers.

Online provider searches will be seamless to members effective January 3, 2012.  When a member performs the search, both HealthAmericaOne and Coventry National Network providers will appear as in network providers.

To search for a participating provider:

  1. Go to, http://coventryone.coventryhealthcare.com/locate-a-provider/index.htm.
  2. Select Pennsylvania as a location. A new search window will pop up.
  3. Select PPO
  4. The member may then search by zip code, provider name, facility, condition, etc.

New ID Cards showing the Coventry National Network logo will only be issued to existing members upon their renewal.

October 12th, 2011

Contract Negotiation Hits Snag for HealthAmerica

The current agreement between HealthAmerica and Conemaugh Health System will expire November 6, 2011.  HealthAmerica has been unable to reach a mutual agreement on the terms of a contract with Conemaugh Health System.  As a result, Conemaugh Health System’s facilities and affiliated providers will be out-of-network providers for HealthAmerica’s commercial group, individual and Medicare Advantage members, effective November 7, 2011.  This assumes there is not an agreement that is worked out in the next few weeks.

HealthAmerica hopes to continue negotiations to reach an agreement.   The Commonwealth of Pennsylvania requires insurance carriers to give members a 30-day notice in the event of a contract termination. If an agreement is not reached, the contract with Conemaugh Health System expires on November 6, 2011. As of November 7, 2011, the following hospitals and owned physician groups will no longer be part of the network:

  • Meyersdale Medical Center
  • Memorial Medical Center
  • Miners Medical Center
  • Conemaugh Health Initiatives

This termination will also include network providers who have admitting privileges exclusively at Conemaugh Health System facilities.

Effective November 7, 2011, any non-emergent care that members receive from Conemaugh Health System facilities or providers, other than transitional care, may be covered as out-of-network or denied (if the member does not have out-of-network coverage). If the group has a plan with out-of-network benefits, higher deductibles and coinsurance may apply. To ensure their members have as little disruption as possible,  HeathAmerica encourages members to use area hospitals in the HealthAmerica network to maximize their benefits and avoid potential costs from using a nonparticipating provider. The nearest alternative participating facilities are Windber Medical Center, Altoona Regional Health System, Somerset Hospital, and Latrobe Area Hospital.

For more details and to read further on transitional care, please read the document below:

2011 - Health America - Conemaugh Health System Contract Expiration - 10.10.11 (116)

 

October 11th, 2011

Employer Obligations Under Medicare Part D

The topic of HealthAmerica’s most recent Broker News was employers’ obligations under Medicare Part D.  Each year, Medicare beneficiaries are allowed to voluntarily enroll in a Medicare outpatient prescription drug program (“Medicare Part D”). The law that authorizes this Medicare benefit also imposes an obligation on employer groups that provide prescription drug coverage to Medicare beneficiaries. Employers must disclose to all group members (members, retirees, spouses and dependents) who are eligible to enroll in Medicare Part D, whether the employer group coverage is “creditable prescription drug coverage.”

Please note that the deadline for employers to notify employees is October 15, 2011, for the 2012 Medicare open enrollment. The deadline had been November 15. In the next couple of days, HealthAmerica will begin mailing their annual prescription drug creditable coverage guides to your clients. These guides will assist in determining creditable coverage for Medicare beneficiaries.

September 25th, 2011

HealthAmerica Signs Extension With Hospital

We have just received news that HealthAmerica has signed a new contract with Armstrong County Memorial Hospital.  This contract applies to all of HealthAmerica’s products, which include Medicare Advantage, Group Medical, and Individual Medical.  Here are the direct quotes from the news release:

Armstrong County Memorial Hospital and HealthAmerica have reached an agreement that ensures HealthAmerica members can continue receiving health care services from the hospital.    Under the new, multi-year agreement, HealthAmerica members will con­tinue to have access to the hospital as well as any health system-affiliated companies.

The new agreement avoids a potentially disruptive contract termination and means our members in Armstrong and surrounding counties can continue to receive services close to home.    The contract applies to all of HealthAmerica’s product lines.     Members and providers previously notified of the termination will be notified in writing that an agree­ment was reached.

HealthAmerica has a responsibility to keep costs affordable for our customers.   We strive to balance equitable reimbursements to hospitals while fulfilling our obligation to customers to contain health care costs.

We realize our members value the services offered by the Armstrong County Memorial Hospital and regret the inconvenience a contract termination would have caused.

Select a State

If your state is not blue on the map, HealthAmerica does not have currently have plans available in your state.
You can also view non-state specific documents

About HealthAmerica

HealthAmerica of Pennsylvania, Inc., a subsidiary of Coventry Health Care, Inc., has a 32-year record of providing optimal health care benefits. HealthAmerica’s group coverage includes PPO, POS and HMO plans, as well as HSA-compatible options. We offer dependent out-of-area coverage with all PPO and HMO plans, as well as options for dental, vision and pharmacy. We are continuing to evaluate our medical underwriting process to better serve you and your clients. For a complete and “clean” application, the under­writing turn-around time is up to 5 business days. Our medical underwriting team may contact the applicants for a telephonic interview, or request addi­tional medical information. When the underwriter requests more information, please allow up to ten (10) business days to process the application.